Remote Support

With the enhancement in technology, it is now possible for us to give you support remotely, wherever you are in the world. This is a benefit as it saves time and costs for you as a client and us as an IT company. Feel free to contact us to discuss your needs and we’ll come up with a tailor-made plan that will suit your specific needs.

Remote Support is offered by running the below software on your PC and we can then make a safe connection to your PC to find the problems and solve it.

Please note that this service is only available during our business hours subject to prior arrangement by telephone with our support staff.

  • The advisor cannot access your PC without your express consent.
  • The advisor cannot collaborate with you without your express consent.
  • No third-party programs will be installed on your PC unless you give your consent.
  • It is not possible for data to be removed from your PC unnoticed and without authorization.
  • You can end the shared session at any time.